Question 1

Young Persons' Services Manager

Accepted Answer

Location: Camden Town, Greater London (Hybrid) Salary: £32,000 per year Type: Permanent, Full-time Application: CharityJob  Thank you for your interest in the role of Young Persons’ Services Manager at Mosaic LGBT+ Young Persons’ Trust. At Mosaic we are committed to supporting, educating and inspiring LGBT+ young persons from all across London.    We don’t have many staff: in addition to this role we have an Executive Director who was the founder of the organisation, an intern who is with us for a year pursuing a University course in an area like social work, youth work or communications and a part time apprentice through the Kick Start team. What we do have is a team of fantastic volunteers. In the “back office” a team who run our communications, our events and our financial management. In the “frontline” a diverse group of mentors who support young persons either in our weekly youth clubs or in school.  We offer a very rich array of services including youth clubs, LGBT+ cultural events through our Culture Club, counselling using professionally qualified counsellors and therapists, yoga, drama therapy, study groups, summer camp, winter retreat, Pride Prom, Homoween - and much more besides. Our program of events during school holidays often offers something every single day.    Mosaic is an organisation that you can be proud to be part of. The richness of our offerings and our cross London coverage means what we do is unique. Being a small organisation you will have the opportunity to be involved in lots of different things, and we will often be asking you to take charge and run them. We are financially sound and our Trustees ensure that the governance of the Charity, and the overall strategy, is strong and clear. You will find our package of salary and pension to be very competitive.  What are we looking for? We have a job description and a person specification of course, but what we most want is someone with a passion to work with LGBT+ teenagers and join us as we fulfil our mission to support, educate and inspire them.    We look forward to hearing from you.  Ken Batty Chair of Trustees  Apply through CharityJob here.

Question 2

On-site Young Persons' Mentor (Trans, Non-binary)

Accepted Answer

Managed by: Assistant Director Role Type: Volunteer Hours: At least 40 weekly sessions per year  Based at: Youth Club takes place in Central London near Euston Station  Main Purposes of Role   Mosaic works with LGBT+ young persons aged 13 – 19.Mosaic’s main work with young persons is carried out through our Youth Club which meets in Central London. The Youth Club is managed by one of our professional staff supported by a group of volunteer Mentors. Youth Mentors will form trusting and professional mentoring relationships with our young persons by being regularly and frequently present at Youth Club. They will also ensure that our young persons socialise in the space and that no one is left out.  To enable trust to be built up over time the commitment is 40 weekly sessions per year.  Mentors will take part in service reviews and case work discussions providing the opportunity to develop skills in working with a range of issues that our young persons face.      Values   It is vital that our Off Site Youth Mentors uphold and model the values of Mosaic.   Mindful Open Safe Agile Intersectional Community focused   Key Tasks   Attend the Youth Club at least 40 sessions a year committing to either a Wednesday evening (6pm – 10pm) or Sunday afternoon (12pm – 4pm). Guide our young persons as they set up and pack down the space.  During the social time (the first half of the meeting) socialise with the young persons: catching up, playing games, getting to know one another etc.  Ensuring that no young person is left out and that everyone is encouraged to socialise.   Keeping the space safe by reminding people of the code of conduct and exemplifying the values.  Use the social time to build trusting and professional relationships which form the basis of a mentoring relationship. Assist with the facilitation of the workshop (the second half of the meeting) as required.  Take part in the post-Club debrief meeting including discussion of the social and the workshop sessions, review of casework and discussion of particular challenges and problems our young persons are facing with the goal of identifying and being able to offer additional support. Youth mentors will be required to adhere to our Volunteers’ Code of Conduct and also to make sure their interactions with each other and with our young persons are compliant with organisations Ethical Principles and other Policies.  Mosaic will run a DBS check alongside references that would need to be provided prior to starting in the role.  Support and Commitment   Training and support will be provided around safeguarding young persons and vulnerable adults. Support will be provided to enable you to work effectively with young persons.  Commitment is at least 40 weekly sessions per year on either a Wednesday evening or a Sunday afternoon.   How to Apply   To apply for this position, please fill in this form.

Question 3

On-site Young Persons' Mentor (BAME)

Accepted Answer

Managed by: Assistant Director Role Type: Volunteer Hours: At least 40 weekly sessions per year  Based at: Youth Club takes place in Central London near Euston Station Main Purposes of Role   Mosaic works with LGBT+ young persons aged 13 – 19.Mosaic’s main work with young persons is carried out through our Youth Club which meets in Central London. The Youth Club is managed by one of our professional staff supported by a group of volunteer Mentors. Youth Mentors will form trusting and professional mentoring relationships with our young persons by being regularly and frequently present at Youth Club. They will also ensure that our young persons socialise in the space and that no one is left out.  To enable trust to be built up over time the commitment is 40 weekly sessions per year.  Mentors will take part in service reviews and case work discussions providing the opportunity to develop skills in working with a range of issues that our young persons face.      Values   It is vital that our Off Site Youth Mentors uphold and model the values of Mosaic.   Mindful Open Safe Agile Intersectional Community focused   Key Tasks   Attend the Youth Club at least 40 sessions a year committing to either a Wednesday evening (6pm – 10pm) or Sunday afternoon (12pm – 4pm). Guide our young persons as they set up and pack down the space.  During the social time (the first half of the meeting) socialise with the young persons: catching up, playing games, getting to know one another etc.  Ensuring that no young person is left out and that everyone is encouraged to socialise.   Keeping the space safe by reminding people of the code of conduct and exemplifying the values.  Use the social time to build trusting and professional relationships which form the basis of a mentoring relationship. Assist with the facilitation of the workshop (the second half of the meeting) as required.  Take part in the post-Club debrief meeting including discussion of the social and the workshop sessions, review of casework and discussion of particular challenges and problems our young persons are facing with the goal of identifying and being able to offer additional support. Youth mentors will be required to adhere to our Volunteers’ Code of Conduct and also to make sure their interactions with each other and with our young persons are compliant with organisations Ethical Principles and other Policies.  Mosaic will run a DBS check alongside references that would need to be provided prior to starting in the role.     Support and Commitment   Training and support will be provided around safeguarding young persons and vulnerable adults. Support will be provided to enable you to work effectively with young persons.  Commitment is at least 40 weekly sessions per year on either a Wednesday evening or a Sunday afternoon.   How to Apply   To apply for this position, please fill in this form.

Question 4

Young Persons’ Counsellor

Accepted Answer

Managed by: Head of Therapeutic Services Role Type: Volunteer Commitment: Up to 4 clients per week Based at: Remote  Main Purposes of Role Mosaic works with LGBT+ young persons aged 13 – 19. Mosaic offers remote counselling to young persons’ that self-refer to the service. This counselling is managed by our Head of Therapeutic Services and facilitated by a group of volunteer Young Persons’ Counsellors. Young Persons’ Counsellors will provide short term, time limited counselling to clients accessing the counselling service.  Young Persons’ Counsellors will commit to regular dates and times with clients, attending monthly counsellor’s meetings, attending fortnightly supervision and maintaining client notes and records.   Values It is vital that our Young Persons’ Counsellors uphold and model the values of Mosaic.  Mindful Open Safe Agile Intersectional Community focused  Key Tasks Working with up to 4 clients per week. Maintaining client notes and records. Attending supervision. Attending any training as required. Attending monthly counsellors meetings. Following all policies and procedures in relation to the role. Assessing clients for trainee counsellors (qualified volunteer counsellors only). Following the BACP ethical framework for good practice. Maintaining strict confidentiality with regard to information given by and information about clients.  Person Specification  See below the experience, skills, knowledge and competencies required to carry out the tasks described within the job description.  Please ensure that you use examples to demonstrate how you meet each individual criterion on your application form. Criteria marked E are Essential to the role, D are desirable for the role.    Education and Training 1. Be studying on, or qualified from, a recognised Counselling/Psychotherapy qualification at level 7 (post graduate) or higher: E 2. Membership of BACP, UKCP or similar professional body: E 
Experience 3. Experience and an understanding of mental health issues. Personal experience will be viewed positively: E 4. Personal understanding and experience of lesbian, gay, bisexual, trans and queer identities: E  5. Experience of working within voluntary sector counselling services: D   6. Experience of the assessment of clients for counselling: D 7. Commitment to working within the BACP’s Framework for Good Practice: E 8. Experience of an affirmative approach to LGBTQ mental health issues: D 9. Training/qualification in a relational counselling model: E 
Skills and Abilities 10. Ability to engage with vulnerable adults and people in distress: E  11. Ability to establish and maintain positive professional boundaries: E  12. Written and oral communication is concise and accurate: E  13. Personal qualities including empathy, integrity, humility and ability to engage in reflective practice: E  14. Ability to work flexibly as part of a team, supportive and able to understand impact of role on others: E  15. Strong communication and interpersonal skills and the ability to develop and maintain relationships with a wide range of colleagues: E  16. Excellent organisational skills, in order to manage client data: E  17. Be self-aware and be committed to your own personal and professional development: E
 Knowledge   18. Understanding of and demonstrable commitment to equal opportunities and understanding of diversity within LGBTQ communities: E  
Additional training or experience – remote  working
19. Training and/or experience in remote working (by phone or online) in a counselling or other helping role: D  Support and Commitment Training and support will be provided around safeguarding young persons and vulnerable adults. Support will be provided to enable you to work effectively with young persons.   How to Apply   To apply for this position, please fill in this form.

Question 5

Residential Young Persons’ Mentor

Accepted Answer

Managed by: Assistant Director Role Type: Volunteer Hours: 1 week in late Summer, 4 days in late Winter  Main Purposes of Role   Mosaic works with LGBT+ young persons aged 13 – 19. Mosaic delivers two residentials annually for young persons, our Winter Retreat and Summer Camp. These experiences are made successful through the support of our amazing volunteer Mentors. Summer Camp is a week-long residential held in August, and Winter Retreat is held during the February half-term for three days in Brighton. Residential Young Persons’ Mentors will form trusting and professional mentoring relationships with our young persons by engaging with them throughout the residential and supporting the delivery of activities. They will also ensure that our young persons socialise and fully engage, ensuring that no one is left out.  Mentors will take part in pre-departure training and briefing, service reviews throughout the residential, and participate in case work discussions providing the opportunity to develop skills in working with a range of issues that our young persons face.        Values   It is vital that our Off Site Youth Mentors uphold and model the values of Mosaic.   Mindful Open Safe Agile Intersectional Community focused   Key Tasks   Attend the residential for the duration of the experience. Support Mosaic’s staff team to deliver the residential by assisting with administrative tasks, session planning and delivery, as well as helping keep young persons engaged. Guide our young persons as they engage in planned team-building and personal development activities. During the social time socialise with the young persons: catching up, playing games, getting to know one another etc.  Ensuring that no young person is left out and that everyone is encouraged to socialise. Keeping the space safe by reminding people of the code of conduct and exemplifying the values.  Use the social time to build trusting and professional relationships which form the basis of a mentoring relationship. Take part in evening debriefs including discussion of the social and the development sessions, review of casework and discussion of particular challenges and problems our young persons are facing with the goal of identifying and being able to offer additional support. Mentors will be required to adhere to our Volunteers’ Code of Conduct and also to make sure their interactions with each other and with young persons are compliant with the organisation's Ethical Principles and other Policies.  Mosaic will run a DBS check alongside references that would need to be provided prior to starting in the role.   Support and Commitment   Training and support will be provided around safeguarding young persons and vulnerable adults. Support will be provided to enable you to work effectively with young persons. We cover travel expenses, food and accommodation.   How to Apply   To apply for this position, please fill in this form.

Question 6

Online Young Persons’ Tutor

Accepted Answer

Managed by: Assistant Director Role Type: Volunteer Hours: At least 2 hours per week Based at: Remote, activity takes place online  Main Purposes of Role   Mosaic LGBT+ Young Persons’ Trust supports, educates and inspires young LGBT+ persons aged 13 – 19 from across London, and beyond. It’s a community focused organisation that prides itself on delivering services to the highest standard of quality.  Tutors will form trusting and professional relationships with young persons in a one to one or small group setting (max 3). Tutors will schedule the sessions to the best of their ability on a weekly basis to assist young persons with their learning. In your application, please indicate subjects that you feel you can support young persons with.  To ensure consistency we require the commitment of tutors to hold regular sessions at the same time each week, though the timing of the sessions is entirely flexible.  Tutors will take part in service reviews and case work discussions providing the opportunity to develop skills in working with a range of issues that our young persons face.    Values   It is vital that our Off Site Youth Mentors uphold and model the values of Mosaic.   Mindful Open Safe Agile Intersectional Community focused   Key Tasks   Manage online, mentoring relationships with several young persons each week. Coordinate with the young persons to schedule the sessions.  Establish a trusting and professional relationship with each young person that encourages open dialogue.  Tutors are required to abide by our Volunteers’ Code of Conduct and to make sure their interactions with each other as well as with the young persons are compliant with Mosaic’s ethical principles and other policies.  Mosaic will run a DBS check alongside references that need to be provided prior to starting in the role.  Candidate Attributes  Essential Good communication skills  Fluent English speaker Passionate about helping others  Empathetic and understanding of the challenges faced by young LGBT+ persons A grade B or above at A-level (or equivalent qualification) in a relevant subject to the one you wish to tutor  Educated to degree level (or working towards a degree) Willing to complete an enhanced DBS check  Desirable Experience working with young people Available to tutor across a whole academic year Experience using Discord   Support and Commitment Training and support will be provided around safeguarding young persons and vulnerable adults. Support will be provided to enable you to work effectively with young persons.  Commitment is 2 hours per week on either a Wednesday evening or a Sunday afternoon. You will be joining a dynamic, friendly team of community focused individuals who are passionate about social justice, empowerment and promoting diversity and inclusion.    How to Apply   To apply for this position, please fill in this form.

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